Typical jobs across Oneida County

The calls we handle most often: what homeowners notice, what our technicians do, and what to expect.

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6 job stories

Typical job

What homeowners notice: A homeowner sees a stain on a bedroom ceiling a few days after the snow has started to melt. The stain has grown since the last rain, and a bucket is catching the drip.
What we do: The technician checks the attic first and follows the wet wood upward to a flashing joint at the wall line. The joint is tested with water from the ground, and the flashing is re-set and sealed once the source is confirmed.
What to expect: The findings are written with photographs of the joint before and after the repair, and the homeowner is shown the spot that was worked on.

Typical job

What homeowners notice: A ridge of ice has formed along the lower edge of the roof after a warm spell and a hard freeze. Water marks are visible on the wall beneath it, and the gutter is full of ice.
What we do: The ice is loosened from the ground with a plastic rake where it is safe. The attic is then checked for frost and warm spots, and the water-damaged insulation near the wall is removed and replaced.
What to expect: The findings record the ice, the stain and the attic readings, and a written plan lists the sealing and insulation steps that reduce the heat feeding the ridge.

Typical job

What homeowners notice: A windy night lifts several shingles on the exposed slope, and the homeowner sees loose pieces in the yard the next morning. A gutter has come away from the fascia at one end.
What we do: Photographs are taken from the ground before anything is moved. The technician walks the slope where it is safe, marks each lifted shingle and checks the attic for new daylight. A temporary cover is placed over the most exposed area.
What to expect: A dated report lists each item, its location and the temporary step taken, with photographs for the homeowner to keep.

Typical job

What homeowners notice: The homeowner notices rust at the base of the chimney and a faint stain near the fireplace wall. The chimney has not been checked since an earlier leak.
What we do: The technician checks the apron, the step pieces and the counter-flashing groove, and finds the mortar crumbling at one side. The groove is re-cut, the counter-flashing is set and sealed, and the cap is checked for cracks.
What to expect: The findings record each part checked and repaired, and the homeowner is given a note of what to watch after the next thaw.

Typical job

What homeowners notice: Ice forms at the eave each winter, and the homeowner has cleared it twice but the ridge keeps returning. Frost is visible on the roof boards from the attic hatch.
What we do: The technician plan starts at the hatch and the light fittings, where warm air is leaking. Soffit vents are cleared of insulation, baffles are fitted at the eave and the insulation is brought up to an even depth.
What to expect: A written plan lists each step with its reason, and the homeowner is asked to note the next ice ridge so the attic work can be judged.

Typical job

What homeowners notice: A flat addition holds water for several days after each rain, and a stain has appeared on the ceiling at the wall line below it.
What we do: The drain is found partly blocked with debris and set below the surface. It is cleared and reset, and the seam at the wall is re-sealed. The section is then tested with water and the result recorded.
What to expect: The findings note the ponding depth before and after the work, with photographs and a recommendation for the next check.

Call and tell us what you see. We will tell you what it likely is and what it usually costs before anyone drives out.